Frequently Asked Questions
About Our Dips
How long do your dips last after opening?
Once opened, our dips stay fresh for up to 7 days when kept refrigerated in a sealed container.
Do your dips require refrigeration?
Yes. Our dips are made fresh with real ingredients and no artificial preservatives, so please keep them refrigerated.
What makes Friends Products different?
Every dip is made in small batches with real ingredients and inspired by the rich flavors of the Middle East — bold flavor, premium ingredients, and no shortcuts.
Dietary & Allergen Information
Are all of your dips vegan?
All of our dips & spreads, except for our 3 Layer Dip, are vegan and 100% plant based.
Are your products safe for people with nut allergies?
No. While our dips do not contain nuts as an ingredient, they are produced in the same facility as our Baklawa, which does contain nuts. Because of the shared facility, we cannot guarantee our products are safe for people with nut allergies.
Purchases & Location
Where can I buy Friends Products dips?
Our dips & spreads are available at select Farmers Markets across Florida. Check our Market Locator for the nearest location. Currently, we do not offer shipping, but pick up is available at our warehouse at 4081 L B McLeod Rd, Orlando, FL 32811, USA.
What is your return policy?
Because our dips are a fresh, perishable food product, we are unable to accept returns. If something isn't right with your order, please contact us within 48 hours and we'll make it right.
Support & Contact
How can I contact Friends Products?
You can reach us through our Contact page, email us at orders@friendsproductsfl.com, or call our customer support team at 407-793-7291 during business hours.
What are the working hours for customer service?
Our customer service team is available Mon–Fri: 8am – 4pm.
Do you offer wholesale or bulk ordering?
Yes! We work with restaurants, grocery stores, and distributors. Visit our Wholesale page or email orders@friendsproductsfl.com — you can also call us at 407-793-7291.